How do I return an item?
Return PolicyWe make every effort to ship exactly what you Ordered, however, accidents do happen. In the event you did not receive what you order, please contact us immediately upon receiving your order-via phone: 248-969-0377 or Email: Precisionairguns@gmail.com. We will then supply you with a Call Tag for UPS to pick up the return at your convenience. We will also supply you with a RA Number (Return Authorization Number) to include with your Return.
We strive to carry High Quality, Dependable Merchandise. However, in the event that your product is defective or fails to preform while still under Warranty, the situation will be most quickly resolved by dealing directly with the Distributor/Manufacturer. We have included the customer service phone numbers of our Distributors/Manufacturers wherever possible.
Refunds are not applicable to items such as Rifle, Pistols or any item that we deemed could have been mounted, shot or used. We will consider accepting Used/Open Box items at a negotiated refund. Refunds are not accepted on Special Orders. All exchanges, refunds must be authorized prior to making the return.We do not refund any shipping charges. Returned Items are subject to a minimum 15 percent (15%) restocking fee and a 3% Merchant (credit card) Fee is applicable.Please contact us: 248-969-0377 and we will supply you with a RA Number (Return Authorization Number) to include with your Return.